Return Policy
Ensuring a Clear and Transparent Process for Our Customers
Overview
Due to the nature of our products, all 80% frames, receivers, and build kits are non-returnable once purchased. Please review your order carefully before completing your purchase.
Defective or Damaged Products
If you receive a defective or damaged product, please contact our support team immediately at: support@polymer80-inc.com We will assist you with resolving the issue, which may include replacement or guidance on next steps.
Order Accuracy
Please double-check your product selections and shipping information before placing your order. We cannot accept returns due to incorrect ordering choices.
Refunds
Refunds are only provided in the case of defective or incorrect items confirmed by our support team. Shipping fees and handling charges are non-refundable.
Exchanges
Exchanges are not available for standard products. Any replacement for damaged or defective items will be handled on a case-by-case basis through our support team.
Contact Us
For any questions regarding your order, defective items, or assistance, please contact our support team 24/7 via email: support@polymer80-inc.com